Standard Timelines (after we receive all required materials):

 Landing Page: 3–5 business days
 Corporate Website: 5–7 business days
 E-Commerce Store: 7–10 business days

 Important Note: Timelines may be extended if we are waiting for:

 Page content (text copy)
 Images or product photos (high resolution)
 Logo & brand colors (Pantone/HEX codes)
 Feedback & approvals during revision rounds

 Free Solution: We will use high-quality, copyright-free stock images.

 Premium Upgrade: Need a logo? We can design one for you (+RM350).

 Basic: You provide the draft text, and we will refine it for free.

 Full Copywriting: Don’t have time to write? We will handle it for you — SEO-optimized copy at +RM50/page.

 To speed things up:

1. Pick a template – choose your preferred design.
2. Send all materials in one go – content, images, logo, and brand colors in a single email (avoids back-and-forth delays).
3. Express option – add +RM300 for 48-hour delivery.

For efficiency and security, we work on a full pre-payment basis. This allows us to allocate our team and resources right away, ensuring a swift, uninterrupted start to your website project without delays from future payments.

We value our clients’ confidentiality, so our full design gallery is only available once a project is officially confirmed with payment. However, before you commit, we are happy to discuss your goals, walk you through our process, and share a few relevant samples that align with your needs.

 Work will be paused after 3 days of no response.

 If the project is inactive for 30 days or more, a restart fee of RM100 applies before work resumes.

Absolutely! We will send you a private demo link so you can explore your site, share feedback, and request tweaks — all before it officially launches.

 Important Notes:

• Coverage starts immediately after launch
• Applies only to technical errors (not design changes)
• Response time: 24–48 business hours per bug report

Please prepare the following before we begin your project:

•  Final Content – Word or Google Doc format
•  Logo – AI or PNG format
•  Brand Colors – HEX or Pantone codes
•  Product Photos – high-resolution (for e-commerce websites)
•  Website Images – PNG or JPEG format
•  Preferred Template – choose from our design gallery

We take deadlines seriously. In the unlikely event that a delay occurs on our side, you’re protected by our guarantee:

•  50% refund

•  Immediate prioritization of your project, with delivery within 3 business days

To keep everything on track, we also rely on your timely collaboration. If delays happen due to late content, approvals, or feedback, the project timeline will be adjusted accordingly — but refunds will not apply.

We include time in our schedule to ensure your website is perfected. To maintain quality:

•  Each round of amendments requires 3–5 business days for proper implementation.

•  To avoid delays, we recommend finalizing your template choice at the start.

•  Please note: delays caused by revisions will extend the project timeline and are not covered by our on-time delivery guarantee.